Need assistance with Mo Simba CRM? Our team is here to help with login problems, leads and follow-ups, location/tracking questions, and general usage.
To help us resolve your issue faster, please include:
Check your internet connection and confirm your email and password are correct. Accounts are created by your organization — if your credentials don’t work, contact your administrator or email us.
The list shows only the leads assigned to your account. Pull down to refresh. If it stays empty after refreshing, make sure you are logged in with the correct account and have a working connection.
While you are on shift, the app reports your work location to your organization for attendance and route verification, and it records the location of each lead you create. See our Privacy Policy for details. You can stop tracking using the “stop” button on the ongoing notification or by logging out.
The app needs an active connection to sync. Switch between Wi-Fi and mobile data, then try again. Your unsaved entries remain until a connection is restored.
Because your account is managed by your organization, please contact your administrator, or email us at [support email] and we will assist.
Read how we handle your data in our Privacy Policy.
[Company Legal Name]
Email: [support email]
Phone: [support phone]